Chris Leiting
Well-Known Member
- Joined
- Feb 29, 2000
- Messages
- 131
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I've had it with trackers customer service... 2 different dealers. 1. Renyoldson Marine in Polk City, Iowa, and 2. Bass pro outdoor world in Springfield, Missouri. Renyoldson said they would call back this afternoon that was 9am this morning... i have been waiting arround the phone ever since.... finally called back and they informed me that the parts person had the afternoon off, as far as Bass pro outdoor world, i dont know where to begin, they did glass repair under waranty on my boat 2 yrs ago... the stress crack reapeared in the EXACT same place, and now they are telling me i am out of waranty so basically i will end up paying for any repairs. I also am having the same issues with their parts department... except for they are trying to tell me that my trailer does not even exist according to their computer when they enter the VIN #. I know tracker corporate monitors the board and i would like a responce to these issues... you can reach me at 515-457-9870. Or if anyone else has any ideas im all ears.This is not the way to treat customers tracker, believe me... triton, Ranger or skeeter are in no way like this twords their customers...