Ya know what Craig is Awesome...

[Mark Weichold]

I have been going round and round with the livewell screen

problem, getting sent the wrong part etc. BUTTTT Craig finds a way to e-mail me at the end of the day stateing I have been in meetings, but i am still working on this for ya!!! I really appreciate Craig and Ken for the efforts they put forth for us from this website!!!



I do not want to bash Nitro Customer Service or dealers here on the left coast (Calif.) since Nitro is primarily a East coast dealer. Ju st hope to get it resolved!!



These two Gents are great!!



Mark

 

[Craig Roberts]

Thanks Mark. Just doing my job. Bass Pro prides itself on superior customer service, and the Detroit store is the best (we've won the Corporate Customer Service Award 4 quarters in a row, and won't be satisfied 'till we break the record of 6 straight). I'll have a resolution for you by noon today. I'll e-mail you later.



Craig

 

[James D.]

yeh, Craig is cool. he helped me out on a boat cover which i bought from him and it was even after hours at his store. thanks again.

jd